Planfit Inc. (hereinafter "Planfit," "we," "us," or "our") provides exercise and fitness services through its mobile application and related services (hereinafter the "Services"). This Privacy Policy explains how we collect, use, share, and protect your personal information, as well as your rights and choices.
The main body of this Privacy Policy applies to all users of the Services. However, provisions based on the laws of the Republic of Korea (such as "Personal Location Information (Location-Based Services) — Residents of the Republic of Korea") apply to the extent such laws apply, and for residents of the United States, Appendix 1 (Additional Disclosures for U.S. Residents) applies in addition to the main body.
By using the Services, you are deemed to have read and understood this Privacy Policy.
(1) Pursuant to Article 15(1) and Article 17(1) of the Personal Information Protection Act of Korea ("PIPA"), we process personal information only where: we have obtained the data subject's consent; there are special provisions in law or it is unavoidable to comply with legal obligations; it is necessary to perform a contract with you or to take steps at your request in the course of entering into a contract; it is clearly necessary to protect the urgent life, physical safety, or property interests of you or a third party; or it is necessary to protect our legitimate interests (where such interests clearly override your rights, are substantially related to our legitimate interests, and do not exceed a reasonable scope).
(2) We collect personal information through sign-up via the mobile application, customer service inquiries (phone or email), provision by partner companies, event participation, and similar means, from the following three sources: (a) information you provide directly, (b) information collected automatically when you use the Services, and (c) information we receive from third parties.
| Category | Information |
|---|---|
| Account Information | Email, password, nickname, profile photo (optional) |
| Social Login Information | Apple ID; Google account (name, email, profile photo); Kakao account (email, profile photo, phone number, Kakao Talk channel subscription status and history — users in Korea) |
| Profile Information | Date of birth, gender, height, weight, body concerns and goals, areas of discomfort, body composition information (body fat mass, skeletal muscle mass, body fat percentage, BMI) |
| Workout Information | Workout records, fitness preferences, training history |
| Payment Information | Billing-related details (full payment card information is processed by third-party payment processors) |
| Inquiry Information | Customer support inquiries, feedback, survey responses |
| Content You Post | Content you upload, such as photos, videos, and voice recordings |
| Optional Information | Location information, contact information |
When you use the Services, we automatically collect the following information.
| Category | Information |
|---|---|
| Device Information | Device model, operating system, mobile carrier, app version, language settings, unique device identifiers, user code |
| Usage Information | Service usage records, features used, access logs, IP address, pages visited, activity records, usage time, payment records, error records, service suspension records |
| Location Information | General geographic location derived from IP address and, if you grant permission, precise GPS location |
| Cookies and Similar Technologies | See "Installation, Operation, and Rejection of Automatic Data Collection Devices" for details |
| Source | Information |
|---|---|
| Social Login Providers | Apple, Google, Kakao — name, email, and profile information, depending on your settings |
| Health Data Integrations | Apple HealthKit, Google Fit, or Health Connect — heart rate, calories burned, weight, height, workout data, etc. (if you consent to sharing) |
| Analytics Providers | Google Analytics, Firebase, Amplitude, Airbridge — usage and behavioral data |
| Marketing Partners | Campaign attribution data from third-party advertising platforms |
The following information is classified as "sensitive information" under applicable laws.
We process sensitive information only with your consent and only for the following purposes.
We do not provide sensitive information to third parties.
Possibility of Disclosure of Sensitive Information and How to Choose Non-Disclosure
Information disclosed in the course of providing the Services may include the data subject's sensitive information, and the data subject may choose to keep such information private.